Privacy Policy
Last Updated: September 17, 2025
Miraioo Ltd. (hereinafter referred to as the “Company”) is committed to protecting the privacy of its Users. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, applications, and related services (collectively, the “Service”).
By using the Service, you consent to the handling of your personal information as described in this Policy.
1. Information We Collect
The Company may collect the following types of information from Users:
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Personal Information provided by Users
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Name, address, telephone number, email address, company name, and other contact details
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Information entered during membership registration, quote requests, or order placement
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Usage Information
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Log data, IP address, device information, browser type, and usage activity when accessing the Service
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Transaction Information
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Order details, payment history, and communication records with the Company
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2. Purpose of Use of Personal Information
The Company uses personal information for the following purposes:
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To provide, operate, and improve the Service
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To process membership registration, identity verification, and account management
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To respond to inquiries, requests, and customer support
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To process transactions, orders, payments, and deliveries
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To send notifications regarding updates, promotions, or changes to the Service
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To prevent fraudulent activities, unauthorized access, or violations of these Terms
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To comply with applicable laws and regulations
3. Sharing and Disclosure of Information
The Company will not sell or rent personal information to third parties. Information may be shared only in the following cases:
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With service providers, business partners, or subcontractors when necessary to operate the Service (e.g., logistics, payment processing)
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When required by law, regulation, or legal proceedings
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To protect the rights, property, or safety of the Company, Users, or third parties
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With User consent
4. Data Security
The Company takes appropriate security measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure, and the Company cannot guarantee absolute security.
5. Retention of Information
Personal information will be retained only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
6. User Rights
Users have the right to:
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Access and request a copy of their personal information
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Request correction, update, or deletion of their information
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Withdraw consent for the use of personal data (subject to legal obligations)
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Contact the Company regarding privacy-related inquiries
Requests should be submitted via the contact information provided below.
7. Cookies and Tracking Technologies
The Service may use cookies and similar technologies to improve User experience, analyze usage, and provide relevant content or advertising. Users may disable cookies through their browser settings, though some functions of the Service may not operate properly.
8. Changes to This Policy
The Company reserves the right to modify this Privacy Policy at any time. Changes will become effective when posted on the Service, unless otherwise specified. Continued use of the Service constitutes acceptance of the revised Policy.
9. Governing Law and Jurisdiction
This Privacy Policy shall be governed by the laws of Japan. Any disputes relating to the handling of personal information shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
10. Contact Information
For inquiries regarding this Privacy Policy or the handling of personal information, please contact:
Miraioo Ltd.
Email: sales@miraioo.com
Phone: +81-3-6687-4836